- General and Medical Liability and Release Forms
- Minors Under Age 18 - Release Form
- Minimum Ages
- Photographic Release
- If you change rivers after booking
- Discount Offers
- Cancellation Policies
- Trip Cancellation Insurance
- Equipment Sizes and Language Considerations
- Returned Checks
- Other Legal Notices
General and Medical Liability - Release Forms
We make every effort to provide you the finest, most fun-filled trip possible. Our staff will give instructions before each trip and it is important that you listen and follow their instructions. You will assume responsibility for many decisions affecting your safety during this trip. These activities can be physically demanding with inherent elements of risk and danger beyond our control.
You must sign a release form and go at your own risk. We offer trips requiring various degrees of fitness. We are not qualified to evaluate your fitness so you must evaluate your fitness as appropriate for any given trip. If you are overweight, or in poor physical condition, you should consult with your physician before the trip.
People with a history of heart trouble, asthma, epilepsy, allergy to bee stings, or any other potentially serious medical condition should consult their doctor before coming on a rafting trip. For safety and liability reasons, we advise pregnant women not to participate in any of our activities. We do not assume liability for personal injury or deaths.
Please leave valuables at home. We cannot assume responsibility for your possessions or for vehicles (and their contents) parked during the trip.
Medical Condition Alert: Bring Your Own Medication
Our staff is prepared to provide basic first aid, but we are prohibited by law from providing, and we are not trained to administer medications or advanced medical care. So, all clients with medical conditions such as susceptibility to anaphylactic shock from bee stings, etc., should bring and keep handy and inform their guide(s) about their own medication/anaphylactic kit.
Minors Under Age 18
Minors under 18 not accompanied by their parent or legal guardian must bring to the river a release form signed by their parent or legal guardian. Adults accompanying minors must also sign the release as a verification of the parent/guardian signature.
Minimum Ages
Minimum ages for each river and run are listed on our web page, in our brochure and possibly in other locations, and are there for the safety of your children. They are used as a guideline only; a child who is exceptionally small for their age may not be suitable for a particular rafting run, a particularly high- or low-water run, and/or may not fit correctly into our life jackets.
There are many factors to consider, the most important of which is the safety of your child, you, and others on the trip. The final decision as to the suitability of a child for a trip at a given flow will be left with that trip's Trip Leader and/or the area manager on duty on the day of your trip.
Photographic Release
Whitewater Voyages reserves the right to take photographic, film or video records of any Whitewater Voyages tour, program, or river trip, and each trip member agrees that Whitewater Voyages may use such photographic, film or video records for promotional and/or commercial purposes.
Discount Offers
We regularly offer youth, senior and group discounts. Note please that no discounts are offered on the Kern River Saturday starts, clean-up trips or other special or already discounted trips. One discount per person.
- Youth/Senior Prices:
Prices for youth 16 and under and 65 and older are 90% of the adult prices.
- Group Rates:
Groups of 12 or more receive a 15% discount, and every 12th person is free!
- For complete information about all of our discounts and specials,
check out our Super Deals.
Any other discounts offered as "specials," or through advertisements, promotions, affiliated clubs, organizations or businesses must be specifically requested by name when making a reservation. No retroactive discounts will be applied after a trip has been booked, confirmed, or completed. All such discounts are subject to expiration, restriction or withdrawal without notice.
If You Decide To Change Rivers After Booking
If you choose to switch from one river to another after we have processed your original reservation, an additional fee of $25 per person per transfer will be charged. No transfers after final payment.
If You Need To Cancel Your Trip
Advance payments are non-refundable should you cancel. If you must cancel, you will receive a credit for future Whitewater Voyages trips as follows:
- If you cancel at least 60 days before the trip:
90% trip credit.
- At least 30 days before:
50% trip credit.
- At least 10 days before:
20% trip credit.
- Less than 10 days before:
10% trip credit provided we receive notice before 5:00 p.m. the weekday before the trip.
- No credit for no shows and cancellations received after 5:00 p.m. the last weekday before the trip.
There are no exceptions to these terms. You may, however, substitute another person on your reservation or booking with no penalty. We regret we cannot make exceptions for personal emergencies or illness. For this reason, again, we urge our guests to purchase trip cancellation insurance when making reservations.
If We Have To Cancel A Trip
We almost always follow through with our plans. However, we reserve the right to cancel a trip (non performance) or make changes in itinerary if necessary due to weather conditions, water fluctuations, or other factors beyond our control. Outright cancellation is unlikely, but if we are forced to cancel your trip, you may choose between:
- An alternate, comparable river itinerary (or)
- 100% Whitewater Voyages credit for use on a future trip.
In such cases, refunds will be limited to the amounts actually paid to Whitewater Voyages and shall not be extended to cover any other costs incurred by the trip member.
Trip Cancellation Insurance
We strongly recommend investing in this affordable coverage, available through Travel Insured International, Inc. (1-800-243-3174), which provides trip cancellation, accident, illness, and baggage protection covering the cost of your rafting trip, lodging, airfare, etc., and reimbursement for the non-refundable portion of your arrangements should you have to cancel for a reason covered by the policy.
Returned Checks
We charge $25 for all returned checks.
Equipment Sizes
Each participant must fit into one of our lifejackets with all buckles fastened. Our lifejackets fit a maximum torso circumference of 52 inches.
Language Considerations
For safety reasons on Class IV and V, all participants must be able to understand our safety talk and guide's instructions, which are normally delivered in English. Japanese-, Spanish-, and Russian-speaking guides are available by special arrangement. On Class III and easier rivers, non-English speakers are most welcome and, unless other arrangements are made, must bring an interpreter.
Accuracy of Information
All information on this web site and in our printed brochure is subject to change. While we do our best in putting together the information presented in the Whitewater Voyages web site, we cannot be held responsible for its ultimate accuracy and completeness. Call the office to confirm all dates, trips, availability, prices and policies.
Equal Opportunity Employer
Whitewater Voyages is an equal opportunity outfitter providing employment and services on a non-discriminatory basis. Inquiries may be directed to the U.S. Department of Agriculture.
Copyright Notice
This entire website is Copyright © 2008 Whitewater Voyages. All rights reserved. Photographs are Copyright Whitewater Voyages and/or their respective photographers, and may not be reproduced without permission.
